Some product listings on Shelter Market have limited availability and are only accessible to clients in select provinces.
Due to current regulations, some products are limited in where they can be sold by provincial excise stamps. Whenever possible, Shelter Market will strive to ensure availability nation-wide but if you cannot see a particular item, it is because it is not yet available in your region.
What is a Registration Certificate?
In order to produce cannabis for your own medical purposes you must apply to Health Canada and be issued a Registration Certificate.
Since Seeds and Clones are a means of producing cannabis, a Registration Certificate is required to purchase them on Shelter Market.
Why get a Registration Certificate?
The Cannabis Act specifies that adults can grow up to four plants per residence (depending on province or territory) for personal use. Unfortunately at this time, only medical patients can buy seeds from a licensed producer. A Registration Certificate approves you for more plants for individual medical use. For examples of how many plants you could be eligible for please see Health Canada’s cannabis calculator.
This may be a path worth exploring if you would like to save money on your annual medical cannabis purchases.
Applying for a Registration Certificate
If you would like to apply for a Registration Certificate you will need to submit the following to Health Canada:
While your application is being processed (it can take eight to twelve weeks), you may be issued a temporary certificate so you are still able to purchase cannabis from Shelter Market.
Purchase Limits
Since Seeds and Clones are a means of producing cannabis, a Registration Certificate is required to purchase them on Shelter Market.
Per section 290 (2) of the Cannabis Regulations, three seeds are equivalent to one cannabis plant. This means we may limit your purchase of seeds based on the amount of plants you are eligible for under your Registration Certificate.
Seed Return Policy
Seed germination rates and successful cannabis plant cultivation depend on a variety of factors beyond Shelter Market or our suppliers' control. Shelter Market does not guarantee germination rates of seeds sold through our website. Shelter Market does not guarantee successful cultivation or feminization rates of seeds purchased. Cannabis seeds which are not feminized or are unsuccessfully cultivated will not be eligible for a return on the basis that they are “defective”. All cannabis seed sales are final.
Compassionate Pricing Program
We believe that all patients should have access to affordable medicine, which is why our products are priced as close to cost as possible. In addition to this lower than average retail pricing, we provide further assistance to eligible Clients through our Compassionate Pricing Program.
Eligibility
Documents Required:
Compassionate Rate:
*Compassionate Pricing Program does not apply to products that are on sale.
In order to register as a Client with Shelter Market you need to:
There are two documents that we will need in order to process your membership:
Please see our Application Process page for the documents and instructions on how to submit them.
By default, all packages are shipped via Canada Post Xpresspost, which means you will be given a tracking number and can expect your package within 2-5 business days.
**There is a potential for delays due to Covid-19**
Clients can also choose to pay for Purolator shipping at checkout. Although this option is more expensive, in our experience, it is a more reliable express service.
Your order will be carefully and discreetly packaged, and vacuum-sealed to protect and maintain your privacy.
Due to the sensitive nature of our products we require a signature on all of our out-going packages to ensure they don't fall into the hands of a minor.
If you are not home, Canada Post will leave you a Door Hanger notice and route your package to the nearest Post Office where you can pick it up. They will also need to see your government-issued photo ID.
**Due to Covid-19, Canada Post is not currently enforcing signature confirmations**
We have two categories of default Canada Post shipping:
Purolator shipping costs depend on the size and weight of your package, as well as where you are located in Canada. A quote will be generated when you get to the shipping step of the checkout process.
Although we will do our best to sort out shipping issues, we do not offer shipping refunds.
We accept Visa, Mastercard, and American Express.
We can be contacted via our contact page. If you need immediate assistance click the Support button at the bottom right of your browser window. If you still need help, click on the Live Chat button. If our agents are not online, you can leave a message. We strive to answer all messages within 24 hours.
In order to access cannabis for medical purposes from a licensed provider in Canada patients are required to submit a medical document signed by their health care provider.
If you are looking for a health care provider to discuss whether you should use cannabis to treat your symptoms we have created a list of Canadian cannabis clinics that you can find here.
This happens from time to time and there are a variety of reasons why a physician or cannabis clinic may refuse to send your medical document to the provider of your choice. It’s important to note that the medical document belongs to the patient and ultimately where they access medical cannabis is up to them.
If your health care provider insists on a specific Licensed Producer who is not your first choice, you can phone or email that provider and request that your medical document be transferred to the provider of your choice. Licensed Producers are legally required to transfer medical documents when requested.
Please see our Application Process page for more information on transferring medical documents and splitting authorizations between one or more providers.