We love hearing from clients & customers!
Whether you need assistance with your recreational purchase, or getting registered as a medical client - our Client Care team is ready to help, and available 7 days a week:
Monday to Friday from 9am - 5:30pm CST
Saturday and Sunday from 10am - 6:30pm CST
The fastest way to reach us during the above hours is to use the chat feature, located at the bottom right of your screen. Get started by filling out your name, email, and a brief summary of how we can help.
All phone calls and emails will be returned within 48 hours, and most medical applications are processed within 24 hours.
Phone: +1 833 983 0282
Fax: 639 398 2380
P.O. Box 126
Macklin, SK S0L 2C0
If you have general questions about medical cannabis and ordering from Shelter Market, please click here to read the medical FAQ.
For questions about our farmgate store and recreational purchases, please click here for the farmgate FAQ.